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Strategic insights
Future of AI/Chat: It's Time To Step Up The Game




Written by on April 6, 2016

We are living in exciting times because the very foundation of how we communicate with and consume media is changing. Last week I wrote about the future of 360 degree video and virtual reality, and next week I will talk about LIVE video. But there is another future that is equally exciting (if not more). It's the future of artificially intelligent chat robots.

This is such an exciting future, because it has the potential of simply replacing much of what we define as the media today, which is both a good and a bad thing depending on how you look at it.

But, like with 360/VR, much of what we see today isn't really part of this future. Instead, it's mostly just a repackaging of concepts that we already know won't provide any useful value.

So let's talk about this.

AI chat bots of the past

Before we talk about the future, it's important to remember what we have already tried. We will start off with one of the earliest chat bots called Eliza. It was invented in the 1960s and was mostly just a natural language processing demo.

Mind you, Eliza is mingboggingly stupid. It doesn't actually know anything, but will instead just ask you a counter question based on very simple pattern matching. Here is a conversation I had with it recently.

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Thomas Baekdal

Thomas Baekdal

Founder of Baekdal, author, writer, strategic consultant, and new media advocate.


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