2010 is now only a few months away, and that means that many companies are now in the process of planning next years strategy and budget. So what should your web strategy be for 2010?
Here is something to think about...
In 2010, the internet will move into the "use economy", as opposed to the "find economy" of the past.
Focusing your strategy around building a website that can be found on Google and present your entire product catalog as a visual stunning and engaging presentation is a thing of the past.
You can't use a campaign. You can't share a product catalog. You cannot make a package a part of your stream.
People do not share or discuss a newspaper or a blog. But if you write a really good article, then that is certainly sharable. Just as you cannot share a shoe campaign, but you can share that one shoe that all your friends talk about.
In the "use economy":
A traditional website doesn't solve any of these challenges, and as such your web strategy for 2010 is not about a website.
The biggest change in a use economy is that the focus of your attention is not even about the content itself. Your content plays a very important role in that it functions as the motivator. It is what gets people interested in using it.
But the real value is in the use itself. What do people do with it? What kind of reactions does it create? How do they share it? What kind of conversations does it start? And most importantly, how does it make people feel?
That is the point of the use economy. This is what your brand should be all about. It doesn't matter if it's an article, a pair of shoes, or a cup of coffee.
You web strategy for 2010 should be about people, and interacting with them directly.
In 2010 everything online is about people, communication and using that to your advantage. It's not a platform, it's not a thing, it's not a system, it's not about CMS, it's not about IT, and it's not even about website design.
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It is not about creating a shop in a tab. It is about turning communication into sale.
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