The Future of News, Tablets, and Business Models

Published: December 14, 2009 in articles » management by Thomas Baekdal

There is much talk these days about tablets and ereaders. Not only do we have the constant rumor that Apple is making one, but it seems like every newspaper on the planet see them as the "prophet" that will save them from their doom.

Lately, a very impressive tablet reader was showcased to the world - the Time Inc. tablet, featuring how "Sports Illustrated" would work.

It certainly looks impressive. I will even go as far as to call it stunning. No wonder why people call it the future of news... except it isn't. Far from it.

This isn't the future of news. This will not save the newspapers. It will only prolong their demise. This will help the newspaper fight change, to stifle peoples desires, and ultimately make them even more irrelevant.

Is it a horse or a car?

A long time ago, when the world was changing how we moved around, Henry Ford said, "If I had asked people what they wanted, they would have said faster horses."

He knew that the answer to a faster horse was to build a car. It was to change how we do things. It was to solve the real problem. It was not to use all the new technology to make faster horses.

The tablet of "Sports Illustrated" isn't a car. It is merely a faster horse. Sure it is faster and better than the printed newspaper, but they are not solving the real problem. They are stuck in a world of "how it used to be," and are simply adding technology to it.

There is no change here, there is no real innovation. It's a newspaper on a tablet, and that's not what we want.

What we really want

Let's face it, the newspaper industry is dying because they are no longer needed. They are the middleman between us and the news itself. What we really want is "news," not "newspapers".

The newspapers were created to solve "how to bring news from around the world to you." And in the past there was really no practical way to do that. The old newspaper model, as illustrated below, is to send a reporter out to find news. This is then handed over to the newspaper editors who turn it into a newspaper and deliver it to you.

Another very big part of the newspaper industry is to sell their news to other newspapers. Again, because distance was a problem, and every newspaper had to create a complete package.

This reporting model is highly visible when you go to Google News, where you can see how many newspapers that reported the same story.

We don't really need 4,497 nearly identical articles (actually most of them are 100% the same, because they are reprinted articles from Reuters or AP). This is the result of an old model where redistribution are the only way to reach your readers.

As Google news clearly illustrates, we no longer have that problem. Today all the newspapers are simply creating noise and clutter. Mass quantities of duplicated content that are hideously expensive to make.

The internet is much simpler. It is simply connecting the people who produce news, with the people who want news.

And, this has a dramatic effect on the newspaper business models.

The three models that no longer work are:

  1. Reporting, where reporters are telling you about what other people/companies have done. I don't need to have a person telling me that "Google wrote on its blog that...."

  2. Selling news to other news outlets. Why would we read a copy, when we can just as easily read the original? And more to the point, why would we pay for the production of a copy, when we can simply pay for the original (which in many cases are free).

    Why would I buy a newspaper that is filled with copies articles, when I can read the original just as easially?

  3. Everything in a closed package - a destination. The model of creating a thing, a newspaper, has an adverse effect in the online world. In the past every family would subscribe to about three different news sources. A broad morning paper, a local daily paper, and evening news on TV.

    Today we subscribe to several hundred channels, everything from general news, articles from interesting people, articles from your sisters blog, pictures on Flickr, friends favorite music on Last.fm, and many other sources.

    It is simply impossible for a newspaper to cover that, and any package they make will be vastly incomplete.

    The newspaper model doesn't work in a world of infinite channels and sources of interest.

The three new models that do work:

The business models of the past are replace by three other models that are centered around connecting news with people. These are:

  1. Be the creator and connector of news. The new media landscape is a fantastic opportunity for every journalist in the world. Instead of simply reporting what Google wrote on its blog, you bring something new to the world. You give people a story that goes beyond what Google wrote. You provide analysis. You provide comparisons. You do more than just reporting. Every story is unique, every story is new, and every story is original.

    Many newspapers already do this to some extend, but the quality of this work is drowned out by the noise of the senseless reporting, and news redistribution.

    But, it isn't enough to simply create news; you also have to move it out into the world. The old model of limiting news to a specific platform, via a specific application, in a specific format, is replaced by "original news" on every platform, in any format, in any application.

    Hint: How many big newspapers do you know who provides an RSS feed with the full text of the articles? They all demanding that you go to them to read their content.

  2. Create a personal news aggregator. The problem with having an infinite amount of sources is that it is overwhelming. There is a huge market for intelligent solutions to create personal newspapers, each of them tailored directly to each individual, each rating the articles based on your preferences, and each including just the news sources that are relevant to you.

    This market is already booming, but we have still only seen 1% of its full potential.

    The personal news aggregator is the newspaper of the future. Every single newspaper in the world should be pursuing this market as if their life depended on it (which it does).

    But, it is an entirely different beast. The newspapers don't get to decide what to include. They do not own the news. They do not own the experience.. It's is a tool, not a "production".

    Feedly is a good example of this. It is a personal news aggregator that present your personal news sources, combines that with other sources and topics that would go well with it. All controlled by you, and extended by the crowd.

  3. Create a value filter. Another big market is for companies and people to create "value filters," that finds the best and most valuable content within specific topics. With an infinite amount of news, we need people who can do the footwork, because it is impractical for us to do so ourselves.

    It's like having your own personal assistant, filtering out all the junk.

    Many companies are already venturing into this field, like SmartBrief who brings you a daily newsletter with just the best topics in different industries. Another one is Guy Kawasaki's Alltop that does the same, although in a much better way. Not only does Alltop find the good stuff, they also allow further filtering by giving you a personal Alltop channel. And you can then mix the filtered content with whatever personal news aggregator you happen to be using.

    BTW: Here is my personal Alltop channel.

You can either focus on each market in itself, or be really remarkable by mixing and combining them into a grander experience.

This is the future of news.

Back to the Tablet

Where does all this leave the tablet computer? Well, for one thing it won't save the old newspaper models.

We don't want to start a separate application to read the news from each specific news source. Despite, how fancy they make the application.

Tablet applications, like the one from Sports Illustrated, might delay the change for a short while, simply because they are distracting us with a shiny package. But it's a losing battle.

What we do want is a tablet with a personal news aggregator. An app that can elevate news from multiple sources. Something that gives you a more personal, in depth, and meaningful experience.

Think the "Sports Illustrated" app that isn't limited to "Sports illustrated." One that is tailored to each individual. One that combines news from all kinds of sources - including tweets from the players with commentators from "experts". One that gives you the pictures of the field, pictures taken by the fans, and pictures from the players "backstage". One that uses the power of the crowd, and the sharing of the crowd, to prioritize the content.

More important, one that doesn't result in a destination, but is merely a tool that you can tab into either directly or via other services.

BTW: This was what I tried to do with the 2009 Le Mans Tracker.

This is the future of newspapers on the tablet.

#1
Dec 15
2009
Robert Grant

Robert Grant

It's interesting but I kind of do that already with my RSS reader. It takes news feeds, on generic as well as specific, niche topics, and organises them by date and/or provider and I can read them at leisure along with related video, references, images etc. I don't need a specific device to do this as I can do it on my phone or PC - although a nice lightweight, fast, colour tablet with HSDPA/Wireless access would be nice, thanks!

One thing you fail to mention though is that - even online - some news/content providers have more worth than others, and some commentators are better respected than others. Newspapers traditionally have always taken advantage of this disparity, they call them columnists, and people will buy newspapers and read the word of those columnists for many reasons. What hasn't happened much yet, and I wonder if it will change once the distribution problem (i.e. tablet) is solved, is will the newspapers once again sign/licence those respected and most-followed bloggers/content providers/commentators to exclusive deals so that become, essentially, digital columnists.

If the only way to read Baekal was through the Guardian Online tablet feed, I'm sure a few of us would subscribe to it and the Guardian gets quality, exclusive news items for a specific niche audience.

Food for thought.....

#2
Dec 15
2009
Martin Leblanc Eigtved

Martin Leblanc Eigtved

Great blog post. You really described the newspaper situation well.

I wonder where you see the proffessional reporter in all of this and what role they will have in the future?

#3
Dec 15
2009
Thomas Baekdal

Thomas Baekdal

Writer, Social Media Advocate, Project Manager and Internet Manager

Robert, That is pretty much what I am trying to explain. The future of news is not a destination, but an RSS reader (a personal news aggregator). Although the existing RSS readers needs to much more.

Martin, Thanks!

The future of the professional reporter is very promising. They are the creator of news, specifically the type of news that is about more than just a close group (companies) or single experiences (people).

The big question is, that maybe they need to work for something else than a newspaper. They need to work for a company that produce news, not one the distribute news.

#4
Dec 15
2009
Guy Pressault

Guy Pressault

I agree, the problem with newspapers is the paper itself, a 15th century concept and the only one available at the time for redistribution.

I also agree with the aggregator concept: It used to be called a digest (Reader's or Utne). The RSS feed as a great upgrade.

But the real challenge is the author=ity of the news source and the quality of its analysis. The day a news organisation becomes media neutral is the day they will find a business model. Look to Reuters or The Economist for clues.

What news would you like and where would you like it? Print. Ok. TV. OK. IPhone OK.

#5
Dec 16
2009
Peter Blom

Peter Blom

Great article. Ties into some thoughts I've been having myself regarding the creation of a trendwatching app. Thanks!

OT:

Just one thing - I'm having some problems with your RSS feed formatting. Only some of the text formatting comes through.

In this case, the heading "Is it a horse or a car?" was the only heading with formatting. The lists of the three models that don't work and that do work are numbered in the RSS feed, but bulleted here.

I'm using Google Reader to collect feeds and iGoogle's Google Reader widget to read them.

I also totally missed your video placeholders. Sure, I could be more attentive. Or maybe a solution like Apple does on the iphone would work better - an image with a crossed over play button? Just a thought.

Again, your posts rule. Just in case I'm sounding negative - I'm not :-)

#6
Dec 17
2009
Arthur Pledger

Arthur Pledger

You gotta be kidding me

This is only like the best post youve ever written and should be circulated in every egg-headed media buff circle in the world. Im printing this out and living by it. Hats off to you.

------>"If I had asked people what they wanted, they would have said faster horses."

He knew that the answer to a faster horse was to build a car. It was to change how we do things. It was to solve the real problem. It was not to use all the new technology to make faster horses. ----> THis statement has caused me to reevaluate all my enterprises activities!

#7
Dec 18
2009
birger

birger

Agree on the whole, but in the real world - newspapers & sites have a horizon that we'll lose if we stick to RSS/feeds. I have my fav feeds in iGoogle, but I still check the newspapers online several times a day. The experience is so much richer, and only takes a couple of seconds.

Now make a gadget that makes reading online stuff comfortable while sitting at "The Mens Throne", I'd buy one!

#8
Dec 18
2009
Thomas Baekdal

Thomas Baekdal

Writer, Social Media Advocate, Project Manager and Internet Manager

Guy, Peter and Arthur: Thanks!

Birger, that's why I wrote: Think the "Sports Illustrated" app that isn't limited to "Sports illustrated."

#9
Dec 19
2009
birger

birger

Thomas: Something between my laptop and my iphone, with a browser yes...but we've not thought of it yet. Might need a new Henry to come up with the idea.

A new vehicle, not new software.

#10
Dec 20
2009
Joćo Noberto

Joćo Noberto

Tottaly agree. Probably the future of news it's a better, not developed yet, rss reader.

I'm using feedly for now, since a heard you talking about it a while ago, and I'm quite liking it.

The only think I'd like to suggest to them is to be more customizable... as in, it could have different fields of importance to categories I'd specify. I have some feeds that I consider top news, and others that I don't want to lose, but it could appear at the bottom for me to read them only when I have the time and feel like it.

Keep up with your good work, your articles are always amazing.

#11
Dec 23
2009
Sioux falls cars for sale

Sioux falls cars for sale

With some talking about a "bailout" for traditional newspapers, it is easy to see after this article that their business model is simply not able to survive in today's world.

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